Guest Services Representative
3.
8 Ocoee, FL Ocoee, FL Part-time Part-time Estimated:
$28.
4K - $35.
9K a year Estimated:
$28.
4K - $35.
9K a year 1 day ago 1 day ago 1 day ago Position
Summary:
Provides directions to guests/team members within the hospital system, and the Orlando area.
This is a Part Time position located at (Health Central 10000 W Colonial Dr, Ocoee, FL 34761).
ORLANDO HEALTH - HEALTH CENTRAL HOSPITAL Located in Ocoee, Florida, Orlando Health - Health Central Hospital is a 252-bed comprehensive medical and surgical acute-care facility that has been serving the residents of west Orange County for more than 70 years.
Services range from 24/7 emergency care to heart and vascular and stroke care, neurosciences, oncology, orthopedics, minimally invasive robotic surgery and more.
Our hospital has earned accreditations and designations in many specialty services, including bariatric, spine, stroke, hip replacement and knee replacement.
We also have been recognized as a High Performing Hospital in diabetes, heart attack and heart failure by U.
S.
News & World Report for 2023-2024 and received an A Safety Grade from The Leapfrog Group for Spring 2023.
Orlando Health - Health Central is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond.
Collectively, our 27,000
team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life.
We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.
Orlando Health Is Your Best Place to Work is not just something we say, it's our promise to you
Responsibilities:
Essential Functions Escorts guests to their in-hospital destinations as needed.
Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person.
Provides information to all hospital team members.
Responds to needs of guests/team members either on the phone or in person.
Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs.
Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health.
Assists Social Service with transportation and hotel or flight arrangements for patients and their families.
Displays a caring attitude as well as sensitivity to the needs/concerns of customers.
Presents a professional image in dress, hygiene and communications skills.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions Attends in services/meetings as required.
Completes all mandatory education.
Assume the responsibility for professional growth and development Other duties as assigned.
Qualifications:
Education/Training High School diploma or equivalent.
Licensure/Certification None.
Experience Two (2) years of experience in a customer service setting.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Ocoee, FL Ocoee, FL Part-time Part-time Estimated:
$28.
4K - $35.
9K a year Estimated:
$28.
4K - $35.
9K a year 1 day ago 1 day ago 1 day ago Position
Summary:
Provides directions to guests/team members within the hospital system, and the Orlando area.
This is a Part Time position located at (Health Central 10000 W Colonial Dr, Ocoee, FL 34761).
ORLANDO HEALTH - HEALTH CENTRAL HOSPITAL Located in Ocoee, Florida, Orlando Health - Health Central Hospital is a 252-bed comprehensive medical and surgical acute-care facility that has been serving the residents of west Orange County for more than 70 years.
Services range from 24/7 emergency care to heart and vascular and stroke care, neurosciences, oncology, orthopedics, minimally invasive robotic surgery and more.
Our hospital has earned accreditations and designations in many specialty services, including bariatric, spine, stroke, hip replacement and knee replacement.
We also have been recognized as a High Performing Hospital in diabetes, heart attack and heart failure by U.
S.
News & World Report for 2023-2024 and received an A Safety Grade from The Leapfrog Group for Spring 2023.
Orlando Health - Health Central is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond.
Collectively, our 27,000
team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life.
We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.
Orlando Health Is Your Best Place to Work is not just something we say, it's our promise to you
Responsibilities:
Essential Functions Escorts guests to their in-hospital destinations as needed.
Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person.
Provides information to all hospital team members.
Responds to needs of guests/team members either on the phone or in person.
Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs.
Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health.
Assists Social Service with transportation and hotel or flight arrangements for patients and their families.
Displays a caring attitude as well as sensitivity to the needs/concerns of customers.
Presents a professional image in dress, hygiene and communications skills.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions Attends in services/meetings as required.
Completes all mandatory education.
Assume the responsibility for professional growth and development Other duties as assigned.
Qualifications:
Education/Training High School diploma or equivalent.
Licensure/Certification None.
Experience Two (2) years of experience in a customer service setting.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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